Help

Find free and confidential phone or web based support right now by selecting your country below.

Don’t be afraid to call, the people on the other end of these services trained for a long time so they can help you.

Beyond Blue

Beyond Blue aims to increase awareness of depression and anxiety and reduce stigma.

Call: 1300 22 4636, 24 hours / 7 days a week.

Website: Beyondblue.org.au

 

Blue Knot Foundation Helpline

The Blue Knot Foundation Helpline (formerly ASCA Professional Support Line) provides help, information, support or referral for adult survivors of childhood trauma and abuse, their partners, family and friends, health professionals and anyone in the workplace working with people who have experienced childhood trauma and abuse.

Call: 1300 657 380, 9am-5pm AEST / 7 days a week.

Website: https://www.blueknot.org.au/

 

Butterfly Foundation’s National Helpline

ED HOPE, is a free, confidential service that provides information, counselling and treatment referral for people with eating disorders, and body image and related issues.

Call: 1800 33 4673, 8am-midnight AEST / 7 days a week.

Website: https://thebutterflyfoundation.org.au/our-services/helpline/over-the-phone/

 

eheadspace

eheadspace provides free online and telephone support and counselling to young people 12 – 25 and their families and friends. If you’re based in Australia and going through a tough time, eheadspace can help.

Call: 1800 650 890, 9am-1am AEST / 7 days a week.

Website: https://headspace.org.au/eheadspace/

 

Kids Helpline

Kids Helpline is Australia’s only free 24/7 confidential and private counselling service specifically for children and young people aged 5 to 25.

Call: 1800 55 1800.

Website: https://kidshelpline.com.au/

 

Lifeline

Lifeline provides 24-hour crisis counselling, support groups and suicide prevention services.

Call: 13 11 14.

Website: https://www.lifeline.org.au/

 

MensLine Australia

MensLine Australia is a professional telephone and online support and information service for Australian men.

Call: 1300 78 99 78, 24 hours / 7 days a week.

Website: https://mensline.org.au/

 

MindSpot

MindSpot is a free telephone and online service for people with stress, worry, anxiety, low mood or depression. It provides online assessment and treatment for anxiety and depression. MindSpot is not an emergency or instant response service.

Call: 1800 61 44 34 AEST, 8am-8pm (Mon-Fri), 8am-6pm (Sat).

Website: https://mindspot.org.au/

 

QLife

QLife provides nationwide telephone and web-based services to support lesbian, gay, bisexual, transgender and intersex (LGBTI) people of all ages.

Call: 1800 184 527, 3pm-12am (midnight) AEST / 7 days a week.

Website: https://qlife.org.au/

 

PANDA

PANDA (Perinatal Anxiety & Depression Australia) provides a national telephone information, counselling and referral service staffed by trained volunteers, professional counsellors and supervising staff. Many helpline counsellors have had their own experience of perinatal depression or anxiety.

Call: 1300 726 306, 9am-7:30pm AEST (Mon-Fri).

Website: https://www.panda.org.au/

 

SANE Australia

SANE Australia provides support, training and education enabling those with a mental illness to lead a better life.

Call: 1800 18 7263, 10am-10pm AEST (Mon-Fri).

Website: https://www.sane.org/

 

Suicide Call Back Service

Suicide Call Back Service provides 24/7 support if you or someone you know is feeling suicidal.

Call: 1300 659 467.

Website: https://www.suicidecallbackservice.org.au/

 

Open Arms

Open Arms — Veterans and Families Counselling provides 24/7 free and confidential, nationwide counselling and support for war and service-related mental health conditions, such as post-traumatic stress disorder (PTSD), anxiety, depression, sleep disturbance and anger.

Call: 1800 011 046.

Website: https://www.openarms.gov.au/get-support/counselling

Crisis Help Centres

The Canadian Association for Suicide Prevention provides a list of crisis centres across Canada. Crisis centres are there for people who are reaching out for help.

Website: https://suicideprevention.ca/need-help/

 

Crisis Services Canada

The new Canada Suicide Prevention Service (CSPS) enables callers anywhere in Canada to access crisis support using the technology of their choice (phone, text or chat), in French or English.

Call: 1 (833) 456 4566 24 hours a day / 7 days a week.

Text: 45645 4pm – Midnight ET.

Website: https://www.crisisservicescanada.ca/en/

 

Hope for Wellness Help Line

The Hope for Wellness Help Line offers immediate mental health counselling and crisis intervention to all Indigenous peoples across Canada.

Experienced and culturally competent Help Line counsellors can help if you:

  • want to talk
  • are distressed
  • have strong emotional reactions
  • are triggered by painful memories

If asked, counsellors can also work with you to find other wellness supports that are available near you

Phone and chat counselling is available in English and French. On request, phone counselling is also available in:

  • Cree
  • Ojibway
  • Inuktitut

 

Call: 1-855-242-3310 24 hours a day, 7 days a week.

Instant Online Chat: https://www.hopeforwellness.ca/

 

 

Kids Help Phone

Kids Help Phone is Canada’s only national helpline for young people between the ages of 5 and 20. It offers 24-hour confidential and anonymous support, professional counsellors and counselling options and online resources that provide tips and advice on the challenges that young people face.

Call: 1-800-668-6868.

Website: http://kidshelpphone.ca/teens/home/splash.aspx

App: Always There

 

Ontario Mental Health Line

The Mental Health Helpine provides free information about mental health services in Ontario.

Call: 1 (866) 531 2600

 

Toronto Distress Centres

Toronto’s 408-HELP line has 550+ highly trained Distress Centres’ volunteers that provide telephone support 24 hours a day, 7 days a week, 365 days a year, with the support of professional staff.Many of our callers are individuals experiencing emotional distress, marginalization, social isolation and those who may require crisis intervention and suicide/family violence intervention services.

Call: 416-408-HELP (4357)

Website: https://www.torontodistresscentre.com/

 

Trans Lifeline

Trans Lifeline is a trans-led organization that connects trans people to the community, support, and resources they need to survive and thrive.

Call: 877-330-6366

 

Youth Space

Youthspace.ca is an online crisis & emotional support chat that listen without judgement and keep chats confidential & anonymous.

Website and Online Chat: https://www.youthspace.ca/

Text: 778 783 0177

1737

1737 has trained counsellors available 24/7 absolutely free from within New Zealand.

  • Are you feeling anxious or just need someone to talk to? Call or text 1737
  • Are you feeling down or a bit overwhelmed? Call or text 1737
  • Do you know someone who is feeling out-of-sorts or depressed? Let them know they can call or text 1737

Call or text: 1737

Website: https://1737.org.nz/

 

Depression Hotline

Talk to a trained counsellor 24/7, or find brilliant resources and information about depression online.

Call: 0800 111 757

Text: 4202

Website: https://depression.org.nz/

 

Sparx

SPARX is an online e-therapy tool provided by the University of Auckland, and funded by the Prime Minister’s Youth Mental Health Project. SPARX is free in New Zealand.   SPARX has been proven to help young people with mild to moderate depression and anxiety.  It could help you or people you know.

Website: https://www.sparx.org.nz/

iPhone App: https://apps.apple.com/nz/app/sparx/id1370746106

Android App: https://play.google.com/store/apps/details?id=co.nz.uniservices.sparx

 

The Lowdown

The Lowdown is a website to help young New Zealanders recognise and understand depression or anxiety. The site includes:

  • Helpful information on anxiety, depression.
  • Guidance on other issues relevant to young people, such as bullying and family relationships.
  • Quick steps to help build healthy mental wellbeing.
  • Places to go to get help.
  • Information for anyone worried about a friend.
  • A moderated forum for young people to share stories and experiences and provide peer-to-peer support.
  • A free-text service.

Call: 0800 111 757

Text: 5626

Website: https://thelowdown.co.nz/

 

What’s Up?

A safe place for 5 – 18 year olds to talk about anything at all.

Call: 0800 942 8787 Mon-Fri 12pm-11pm Sat/Sun 3pm-11pm.

Chat Online: https://www.whatsup.co.nz/getting-in-touch/ Mon-Fri 1pm-10pm Sat/Sun 3pm-10pm

Website: https://www.whatsup.co.nz/

 

Youthline

A community of people who can help you get help for yourself or help others. Online resources, connections with counsellors, mentors, schools and community organisations.

Call: 0800 376 633

Text: 234

Email: talk@youthline.co.nz

Online Chat: https://www.youthline.co.nz/web-chat-counselling.html

Website: https://www.youthline.co.nz/

 

Local Crisis Assessment Teams

 

Northland Topuni to North Cape Whangarei (09) 430 4101 ext 3537
Monday to Friday 8am – 4.30pm
Closed on weekends and public holidays
After hours 0800 223 371
Waitemata Wellsford to North Shore
Mental Health Crisis (09) 486 8900 (operating 24/7)
Henderson (09) 822 8601
North Shore (09) 487 1414
Auckland Auckland City
Mental Health Crisis 0800 800 717 (operating 24/7)
Counties Manukau South Auckland to Te Kauwhata
Counties Manukau Mental Health Intake and Assessment Team: (09) 261 3700
Waikato Coromandel, Hamilton to National Park Hamilton 0800 505 050 (operating 24/7)
Bay of Plenty Tauranga, Whakatane to Te Kaha Tauranga 0800 800 508
Whakatane 0800 774 545
Tairawhiti Hicks Bay to Gisborne Gisborne (06) 867 2435 / 0800 243500
Lakes Rotorua, Taupo, Turangi Lakes 0800 166 167 (operating 24/7)
Hawke’s Bay Wairoa, Napier, Hastings, Waipukurau
Napier, Hastings 0800 112 334 (operating 24/7)
Taranaki New Plymouth to Waverly New Plymouth (06) 753 6139 ext 7680
Whanganui Ohakune, Whanganui to Bulls Whanganui 0800 653 358
MidCentral Palmerston North to Peka Peka MidCentral 0800 653 357
Wairarapa Masterton to Martinborough Wairarapa 0508 432 432 (operating 24/7)
Hutt Valley Lower and Upper Hutt 0800 745 477 (operating 24/7)

Hutt Valley (04) 566 6999
Lower Hutt (04) 570 9801

Upper Hutt (04) 587 2860
(Monday to Friday 8.30am – 4.30pm)
Capital & Coast Kapiti to Wellington
Wellington, Kapiti Coast, Porirua City, Wellington City
Te Haika 0800 745 477 (operating 24/7)
Nelson Marlborough
Top of South Island to Hanmer Springs, Nelson region from Rai Valley to Korere to Riwaka
Nelson (03) 546 1421 (Monday to Friday 8am – 4:30pm)
Nelson Hospital (03) 546 1800. After hours, phone Nelson Hospital and ask for the on-call crisis staff.
 Top of South Island to Hanmer Springs, Nelson region from Rai Valley to Korere to Riwaka
Marlborough – Witherlea Community Team (03) 520 9907 (Monday to Friday 8am – 4:30pm excluding public holidays)
Wairau Hospital (03) 520 9999. After hours, ask for crisis team.
Golden Bay area, from the top of Takaka Hill to Turimawiwi on the west coast of Golden Bay
Golden Bay – Te Whare Mahana Trust (03) 525 7647 (crisis on-call service operating 24/7)
Canterbury Kaikoura to Ashburton
Christchurch 0800 920 092 (operating 24/7)
West Coast West Coast, South Island Greymouth 0800 757 678 (operating 24/7)
South Canterbury Timaru, Mt Cook, Tekapo, Temuka, Waimate
Glenavy in the south to Rakaia in the north, and inland as far as Mount Cook
Timaru 0800 277 997
Southern Dunedin, Milford Sound south to Stewart Island
Mental Health Services 0800 467 846 press 1 for Southland, press 2 for Otago.

Samaritans

Samaritans provides confidential, non-judgemental emotional support for people experiencing feelings of distress or despair, including those that could lead to suicide. You can phone, email, write a letter or in most cases talk to someone face to face. 

Telephone: 116 123 (24 hours a day, free to call)

Email: jo@samaritans.org

Website: https://www.samaritans.org

 

The Mix

The Mix provides judgement-free information and support to young people aged 13-25 on a range of issues including mental health problems. Young people can access the The Mix’s support via phone, email, webchat, peer to peer and counselling services.

Telephone: 0808 808 4994 (11am-11pm, free to call)

Email: Helpline email form

Crisis Support: Text ‘THEMIX’ to 85258.

Website: www.themix.org.uk/get-support

 

Shout 

Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Text: 85258

Website: https://www.giveusashout.org/

 

PAPYRUS UK

PAPYRUS is the national charity dedicated to the prevention of young suicide. They support young people under 35 who are experiencing thoughts of suicide, as well as people concerned about someone else.

www.papyrus-uk.org

Helpline: 0800 068 4141

Text: 07786209697

Email: pat@papyrus-uk.org

Open 10am-10pm on weekdays and 2pm-10pm on weekends and bank holidays

America’s Lifeline Network

If you’re thinking about suicide, are worried about a friend or loved one, or would like emotional support, the Lifeline network is available 24/7 across the United States.

Available 24 hours a day, 7 days a week.

Call: 1-800-273-8255

Call: Nacional de Prevención del Suicidio (Spanish Lifeline): 1-888-628-9454

Call: For Deaf & Hard of Hearing: 1-800-799-4889

Text: MHA to 741741

Chat: https://suicidepreventionlifeline.org/chat/

Website: https://suicidepreventionlifeline.org/

 

SHAMSHA

SHAMSHA (Substance Abuse and Mental Health Services Administration) provides 24/7, 365-day-a-year crisis counselling and support to people experiencing emotional distress related to natural or human-caused disasters.

This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster.

To connect with a trained crisis counselor;

Call: 1-800-985-5990

Text: TalkWithUs to 66746

 

The Samaritans

The Samaritans, a non-profit organization, offer emotional support to anyone who calls feeling lonely, depressed, suicidal, or just are looking for someone to talk to. Whatever the reason, you will get a trained volunteer who offers non-judgmental support. If you’re concerned about someone you care about in your life, they can also help with advice and resources.

Call: (877) 870-4673 (HOPE) 24 hours a day, 7 days a week.

 

Trevor Project Lifeline

Hotline for LGBT youth. Their trained counselors are here to support you 24/7. If you are a young person in crisis, feeling suicidal, or in need of a safe and judgment-free place to talk, call, text or chat online confidentially with trained specialists.

Call: 866-488-7386 24 hours a day, 7 days a week.

Text: START to 678-678 24 hours a day, 7 days a week.

Website and Online Chat: https://www.thetrevorproject.org/get-help-now/ 

 

Lifeline South Africa

Lifeline South Africa offers 24-hour service to people in South Africa to address the psychological and social stresses and trauma that they are struggling to deal with.

National Counselling Line: 0861 322 322

Website: http://lifelinesa.co.za/

 

South African Depression And Anxiety Group 

(SADAG) Mental Health Line

SADAG is Africa’s largest mental health support and advocacy group. On this website you will find comprehensive mental health information and resources to help you, a family member or loved one.


Call: 0800 4567 789

WhatsApp: 076 88 22 775

For a suicidal Emergency: 0800 567 567 or text 31393

Website: http://www.sadag.org/

 

Adcock Ingram Depression and Anxiety Helpline

Adcock Ingram Depression and Anxiety Helpline offers emotional support to people in South Africa who are in distress or at risk of suicide.

Call: : 0800 70 80 90

 

If you are someone you know is in crisis, please call your local Emergency Services or visit your local Emergency Department (ED).